Welcome to Anping Sunshine Sanitary Ware Co., Ltd.
You are here: Home » FAQ

FAQ

1.Q: What's your minimum order quantity?
A: Our MOQ is usually 1*20ft container. But if you need to order sample, MOQ can be 1 pc.
2.Q: What's your shipping port?
A: We usually load goods through Xingang, Tianjin.
3.Q: Do you have any certificates?
     A: We have acquired certificates of CE, ISO 9001:2008, cUPC and so on. If you need other certificates, we can apply them for you.
4.Q: Where is your factory located? How can I visit there?
A: We’re located in Anping County, Hebei Province, near Beijing and Tianjin. We can pick you up in Beijing or Tianjin International Airport, and it takes 3 hours as usual.
5.Q: What’s your payment term?
A: Usually, 30% T/T deposit before production, the balance to be paid before factory loading.
6.Q: What’s your delivery date?
A: It depends. Usually, 15 days for 1*20ft container and 25 days for 1*40ft container.
7.Q: Are you cast iron bathtub manufacturer?
A: Yes. We’re specialized in this field since 1996 and we can provide excellent goods at competitive price.
8.Q: How long can I get samples?
A: 10-20 days to send samples via sea transport.
9.Q: Is sample free of charge or not? 
A: Sorry, you have to pay for it.
10.Q: Can we use our shipping agent?
A: Yes, you can. 
11.Q: Do you only produce tubs of material of cast iron?
A: Yes, we only make cast iron bathtub. If there’s any need of other materials of bathtub, we’re glad to purchase for you.
12.Q: How do you pack your bathtubs?
A: We use wooden pallet and wooden crate to pack. Built-in bathtubs are usually packed by wooden pallet and freestanding bathtubs are packed either by pallet or crate, according to their style and customers’ requirement.
13.Q: Do you attend any trade show?
A: We mainly attend shows of Canton Fair, KBIS and KBB.
14.Q: What’s the thickness of your bathtub?
A: Thickness of cast iron is 7-9 mm; thickness of porcelain enamel is 1.2-1.5 mm.
15. Q: Do you offer OEM & ODM services?
A: Yes.
16.Q: How do I contact customer service? 
A: Our customer service representatives are happy to assist you online or by e-mail: sales@sunshine-bath.com
17.Q: Do you provide AA enamel bathtub?
A: Yes. We import AA enamel from Germany and it’s the best enamel worldwide.
18. Q: What’s your guarantee policy?
A: Generallly 2 years.
19. Q: What’s your main market?
A: Our products are mainly exported to U. S. A., Russia, UK, Greece, Italy, Egypt, Algeria, Australia, New Zealand, and have won high reputation and favorable comments from the consumers.
20.Q: What’s your capacity?
A: Generally 6000 pcs per month.



Copyright © 2016 Anping Sunshine Sanitary Ware Co., Ltd.